Terms & Conditions

Definition

These booking conditions form a contract between you and GABRIEL BOOKING SERVICES. Make sure you have read these Terms and Conditions and have raised any questions you may have prior to paying the down payment. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to ​GABRIEL BOOKING SERVICES​., acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel related services.


Rates and Validity

  • Contract is valid from the date of initial down payment up to last day of the scheduled tour.

  • All rates are quoted in Philippine currency

  • Above rates are subject to change without prior notice

  • The rate and itinerary is valid only on the specified date in the quotation/flyer


Booking/Cancellation/No Show Policy

Room Confirmation Clause

A. Rooms will be blocked and considered confirmed/ finalized upon receipt of payment.

B. Check Out Procedures

Standard check-out time shall be 12:00 noon the following day. Extension beyond specified time shall be subject to an extension fee for fifty percent (50%) off the published rate. The extension fee will be paid directly to the hotel’s cashier.

C. Cancellation/ Rebooking /Changes


Payment Policy

A.       CONFIRMATION IS UPON PAYMENT.

The Client has the option to settle in partial or in full payment the total cost of the package.

Pre-payment is hereby required to guarantee the booking. In case of initial down payment that includes the airfare, an equivalent to 70% must be paid 30 days prior to the scheduled arrival otherwise 50% down payment will be require if without the airfare. The remaining balance will be paid two weeks before the travel date.

B.       DEPOSIT REQUIREMENT

Deposit fee of amount is required upon making a reservation. It should be settled until the given option date stated in the proposal. It is non-refundable.

For consolidated group tour book and buy cases, full or partial payment is required before GABRIEL BOOKING SERVICES can give booking confirmation.

The Client has the option to settle in partial or in full payment the total cost of the package.

The client can make a partial payment at least 50% of the total package cost. (Domestic Packages only).

Full payment is required if booking has been made less than 2 weeks before departure.

For free and easy packages, customized tour package or hotel only book and buy cases, full payment is required before GBS can give booking confirmation.

Book & Buy means traveler needs to guarantee the reservation first by paying partially or in full before traveler can get booking confirmation. Please take note that hotel room availability varies from time to time. As a result, GBS can’t guarantee booking confirmation even after payment has been made.  However, GBS will exert its best to find an alternative hotel that meets your requirement, subject to

ADHOC (Additional Hotel Charges), if any.

Deposit can be made through GABRIEL BOOKING SERVICES. bank account at Banco De Oro, Redemptorist Branch - Savings Account No. : 474-010-4310

Bank charges if any, shall be borne by the client.

Deposit slips should be sent immediately via email with the following details indicated: Guest Name, Date of deposit and Amount Deposited.

All other incidental cost excluding room accommodation shall be for the account of the guest and may not be charged for collection to GABRIEL BOOKING SERVICES. unless a deposit for such costs are paid in advance to GABRIEL BOOKING SERVICES subject to liquidation.

Should the actual materialized booking to more than the number of rooms stipulated, the engager should settle the bill on the day of check-in for the actual number of rooms occupied.

Any additional rooms or extension of room nights other than those booked by GABRIEL BOOKING SERVICES. shall be for the account of the guest.

Force Majeure Clause.

GBS Shall not be held liable for failure to carry out above mentioned arrangement due to labor disputes, acts of God or conditions beyond the Hotel or Resort’s control.


Visa Application if Possible

All the documents required by Embassy must be submitted until the given option date set by the agent.

In case the Embassy will require additional documents to support your visa application, the applicant must comply and immediately submit the required documents.

GBS does not and cannot guarantee visa approval. GBS can only provide assistance in terms of submission of documents and pick up of results. Therefore, GBS shall not be held liable for any visa denial matter.If applicant’s visa application has been denied, visa fee & visa processing fee are deemed used up and nonrefundable.


Ticket Issuance and Finalizing Hotel Bookings

Full payment is required before ticket issuance and finalization of hotel bookings.

Failure to settle full payment on the given option date may result in the cancelation of booking unless valid and acceptable reasons are given.


Release of Travel Documents

Schedule of releasing of travel documents such as electronic ticket, hotel voucher, arrival instructions, travel insurance (if applicable) etc. will be set by the Travel agent.


Airline Transport

Airline tickets are highly restrictive, non-refundable, and non-transferable. Modification of passenger names, dates, times, routings, or departure/arrival airports is at the sole discretion of the airline and, if permitted, will likely be subject to a substantial change fee.  Passenger is responsible for any such fees.  With regard to the purchase of air tickets, GBS acts simply as an intermediary between you and the airline.  Once you book a reservation, your credit card or debit card will be charged for the amount shown – regardless of whether or not the reservation is used. Credit will not be given for any unused airline tickets and cannot be used toward any future bookings.

All tickets will be issued for economy class unless otherwise specified.  All travel will be round-trip unless otherwise specified.  Seat assignments are subject to the airlines policies and may not be able to be made until you are at the airport on the day of departure.  Airline tickets booked through GBS t may not eligible to earn frequent flyer miles. You agree to confirm all bookings with the airline prior to the stated date of departure (GABRIEL BOOKING SERVICES  recommends confirming 72 hours prior)

Direct flights may be “non-stop” or may involve one or more stop-overs (in the latter case this means the same flight by the airline, because the flight number remains the same).  The same applies to connecting flights that may be subject to crew changes.  When you reserve a scheduled or charter flight involving a stop-over in a town, and the second flight takes off from a different airport to the airport of arrival, ensure that you have sufficient time for reaching the second airport.  The journey to the other airport is at your own expense.  GBS will not be able to reimburse you for these costs, nor will it be liable if you miss the second flight.

GABRIEL BOOKING SERVICES responsibilities in respect to air travel are limited by the relevant airline’s conditions of carriage.  The airline fulfilling your contract for carriage may change from the airline mentioned by GBS.  GBS is not able to specify the type of aircraft to be used by any airline.  If an airline cancels or delays a flight, you must work directly with the airline to ensure you arrive at your destination on or ahead of time. GBS will not provide any refund for Trips missed, in part or full.


Booking Ammendments

If traveler wishes to transfer the deposit fee to other tour package or transfer the deposit fee to another person ,GBS will permit such amendments provided that:

Ticket has not been issued yet

If joining consolidated group tour, transfer of deposit to other tour package or destination should be done at least one month before departure date.

Such amendments are not allowed once booking is already finalized.


Claims and Complaints

If travelers have complaints about the trip, immediately inform the Tour Guide or the Tour Coordinator at the time in order to rectify the matter. With all efforts, GABRIEL BOOKING SERVICES contact numbers will be available for 24/7 during your tour for any assistance and urgent concerns you may have during tour. Any special request beyond the paid and agreed package is subject to availability & possibility.


General Condition

Rebooking charges or other penalties on air fare shall be at the discretion of the airline company.

Assignment of hotel rooms shall be at the discretion of the Hotel. However, if requests for rooms are received with sufficient advance notice, all efforts shall be made to honor that request.

The  hereby states that he/she has read and understood the terms and conditions stated herewith.

Terms and conditions are subject to change by GABRIEL BOOKING SERVICES

Above rates are subject to change without prior notice.

The guest is solely responsible for ensuring that the actual reservation corresponds with the booking made.

As the person making the booking you are also responsible for ensuring that the names on all documents are correct of all guests you are making the booking for. You will also be responsible for ensuring that all travel companions in the booking are kept fully informed of what was booked and any changes that may arise. There would be no refunds and transfers for any tours, accommodations, meals or any other services not utilized. It is possible that due to inclement weather or any other unforeseen circumstances that itinerary or routings could be changed. GABRIEL BOOKING SERVICES shall be exempted from liability for loss, injury or damage to property or personal accidents, delays irregularities or the occurrence beyond our control.

 

 

GABRIEL BOOKING SERVICES. reserved the right to end these privileges for any breach of this contract. The Parties acknowledge and agree that this arbitration is their sole recourse and that they may not file a lawsuit against GABRIEL BOOKING SERVICES. If Passenger(s) files suit, GABRIEL BOOKING SERVICES. shall be entitled to recover its attorney’s fees and other costs incurred in the enforcement of the terms of this Agreement, including costs incurred seeking referral to arbitration. Passenger(s) and GABRIEL BOOKING SERVICES agree that neither party shall be entitled to join or consolidate claims or arbitrate any claim as a representative or class action